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Intelligent automation

Where is your organization on the intelligent automation journey?

The way organizations use technology and automation has changed significantly in the last few years. Today they are looking at comprehensive, sustained, scalable ways to improve efficiency by leveraging machine learning, artificial intelligence, and other technologies. So, what does this mean for your organization? How do you know if you’re on the right side of […]
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BPA improves customer service

5 Ways BPA can improve customer service and experiences

Enterprise BPA solutions can be used to help businesses manage their customers better and improve the experience for everyone. For one, BPA can help gain greater insight into customers and their interaction with their brand by analyzing data and turning it into rich insights—allowing them to create a better experience for them. Customer service has […]
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5 Business areas to apply Power BI

Today, there are a number of business intelligence and analytics tools available. However, Microsoft Power BI has moved to the forefront with its superior integration and collaboration features. Microsoft Power BI is a business intelligence software that enables enterprise users to interpret data sets into easy-to-understand visualizations. With Power BI, you can create interactive dashboards, […]
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7 business processes to automate today for improved operations

Business process automation (BPA) is not just for large organizations anymore. Small and medium-sized businesses can benefit from BPA as well. By implementing a fully integrated automation system with a set of processes from the very beginning, they can enjoy an advantage over competitors that respect process digitalization less. For enterprises on their journey to […]
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5 Ways Azure cloud accelerates digital transformation

Organizations that want to remain relevant in today’s interconnected world need to transform their businesses into digital enterprises. Azure cloud provides organizations the flexibility and scalability to quickly adapt to changing business needs to realize their digital potential in the cloud. In his book, The Road Ahead, Microsoft co-founder Bill Gates said, “We need to […]
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How to use Power Automate for CRM automation

How to use Power Automate for CRM automation Sales and marketing teams can use Microsoft Power Automate to streamline customer relationship management (CRM) processes, improve sales efficiency and customer retention, and increase response rates to marketing communications.  Do you spend a lot of time on manual tasks that could be automated? If so, you’re not […]
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Cloud Computing Trends 2022

Cloud Computing Trends 2022 Cloud computing has seen rapid growth in recent years, and this is set to continue in the coming years. Among the major cloud trends for 2022, the dominance of hybrid cloud as the deployment model of choice is expected to drive greater cloud adoption, especially among growing SMBs. The global public […]
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