Microsoft Dynamics 365 for Retail
A Guide
Maximize Efficiency and Reduce IT Spends for Your B2C/D2C Retail Business
Microsoft Dynamics 365 is a cloud-based solution that combines the functionalities of CRM and ERP systems, providing a unified platform for managing various aspects of your operations.
This e-book is aimed at helping you understand how this robust business management solution can streamline your B2C/D2C business’s core operations, enhance customer service, and drive growth.
What This Guide Covers
Retail Operations Management: Understand how Dynamics 365 Commerce can centralize your operations, provide real-time inventory visibility, and integrate seamlessly with point-of-sale (POS) systems for real-time sales data.
E-commerce Management: Learn how Dynamics 365 Commerce can help you set up an online store, manage online orders, and track key e-commerce metrics.
Inventory and Warehouse Management: Learn how Dynamics 365 Supply Chain Management can help you manage inventory levels, automate replenishment processes, and enhance operational efficiency in your warehouse.
Dynamics 365 Business Central for SMBs: Learn about Business Central, a cost-effective alternative to the full Dynamics 365 suite that’s designed specifically for small and mid-sized businesses.
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